Our level of commitment to security and privacy is unmatched in our industry.

A lot of other online pharmacies say they are secure, because they use a secure and encrypted order form. Once they get your information, however, other pharmacies often use email-a very insecure form of online communication-to send your medical information to their doctors. Not only does this put your privacy at risk, but it is not compliant with the Health Insurance Portability and Accountability Act (HIPAA), which will make this practice illegal sometime next year.

We have taken the initiative to be HIPAA compliant in handling your information now, so we can continue to serve you and all of our customers in the years to come. We transmit your personally identifiable information and your responses to our medical evaluation form over a secure, encrypted Internet connection directly to our licensed medical staff. In addition, we have invested heavily in a secure online communication environment, so that any additional communication between you and the doctor is done via a secure Internet connection and not through an email system. Unlike many sites that prescribe medication for patients, we do not transmit your confidential information via e-mail to our doctors or to the pharmacist.

In addition to keeping your health information secure and confidential, we also take several steps to insure that your credit card information is handled properly to avoid identity theft or fraudulent use of your credit card. Our Secure Sockets Layer (SSL) software is provided by VeriSign, and is the industry standard and among the best software available today for secure online commerce transactions. All financial information is strictly used for order fulfillment. Under no circumstance will we share this information with any third parties.

To provide you with an additional layer of security, all credit card numbers we receive are stored on a computer that is not connected to the Internet. When you type or call in your credit card information, the complete credit card number is transferred to this secure computer across a proprietary, one-way interface. This computer is not accessible by network or modem, and the number is not stored anywhere else.

Bottom line, we take your medical and financial privacy seriously. All medical and financial information given via the physician consult form or in a conversation with any of our employees is held in complete confidence. We will NOT release any medical or financial information to any third parties.

If you have any questions regarding these policies or procedures, please give us a call, toll free, at 1-800-200-5202 .